customer services


what we do

Hehmeyer Customer Services (HCS) offers a select group of clients futures brokerage services that leverage relationships with multiple FCMs and trading technology providers to provide access to the world’s derivative markets. From algo-based trading, to institutional hedging clients – on the screen or from the trading floor, HCS is built for professional trading needs.

clearing + execution

+ HCS selects from its preferred FCMs to find the best combination of access, price and support + 24/6 support with most FCMs

trading technology

+ wide access to trading platform tools and FIX access + advanced support for algo-based trading + in-house trading technology team

clients

+ institutional clients + proprietary traders + funds/CTAs + floor trading

exchange access

AMERICAS

CME, CBOT, NYMEX/COMEX, ICE Futures US, Montreal (TMX), MGEX, KCBT, CBOE (CFE), ICE Futures Canada, BVMF


EUROPE

Eurex, LME, NYSE LIFFE, Euronext, ICE Futures Europe, ECX


ASIA

TSE, TFX, TOCOM, OSE, HKFE, ASX, SGX